Isle of Man Steam Railway

Snaefell Mountain Railway

Manx Electric Railway

our policies

Privacy Policy

We do not store credit card details. Nor do we share customer details with any 3rd parties.

Delivery Policy

DVDs are delivered using Royal Mail 1st Class mail within the British Isles, and by Royal Mail's Airmail service overseas. On weekdays we normally dispatch on the day of ordering if the order is placed by 2 pm. After 2 pm and at weekends, the order is normally dispatched the following working day.

Refunds & Cancellation

You may cancel an order prior to your order being dealt with by our dispatch department, but be aware that orders are often processed within 10 minutes being placed. If a DVD is damaged upon receipt we will undertake to replace it. Requests for refunds will only be considered where the DVD has not been opened. In case of a problem or complaint, please contact us on 01228 80 80 88 and we will do our best to rectify it.